Avaya's glossary says a VDN also defines the agent whisper message and vector variables, and is a soft extension not tied to physical equipment.
Checked 2026-10-01
- Vendor
- Avaya
- Product
- Avaya Aura Call Center Elite
- Subsystem
- call vectoring
- Deployment
- on-premises
- Region
- not restricted
- Release range
- as printed 2015-02-20
- Checked
- 2026-10-01
Sources
- VDN - Vector Directory Number (Avaya Knowledge glossary) — Avaya · tier 2 current vendor documentation · Glossary entry 'VDN - Vector Directory Number', long definition
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-avaya-vdn-whisper-vars. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-avaya-vdn-whisper-vars
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-avaya-vdn-whisper-vars,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-avaya-vdn-whisper-vars},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-avaya-vdn-whisper-vars},
note = {Source note avaya-aacc-to-webex-contact-center-avaya-vdn-whisper-vars, checked 2026-10-01}
}