In Avaya Communication Manager a split is a mechanism for grouping agents or extensions that receive calls.
Checked 2026-10-01
Mechanism of grouping agents / extensions. A group of extensions that receive calls.
- Vendor
- Avaya
- Product
- Avaya Aura Communication Manager
- Subsystem
- ACD groups
- Deployment
- on-premises
- Region
- not restricted
- Release range
- as printed 2014-09-19
- Checked
- 2026-10-01
Sources
- Split (Avaya Knowledge glossary) — Avaya · tier 2 current vendor documentation · Glossary entry 'Split', definition
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-avaya-split-group. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-avaya-split-group
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-avaya-split-group,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-avaya-split-group},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-avaya-split-group},
note = {Source note avaya-aacc-to-webex-contact-center-avaya-split-group, checked 2026-10-01}
}