With Avaya kept in front, the carrier keeps delivering to Avaya and migrated numbers are routed from Avaya over a SIP trunk to an SBC acting as the Webex Calling Local Gateway, where they arrive as +E.164 numbers mapped to entry points.
inferred · Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- telephony coexistence
- Deployment
- on-premises, multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- PSTN trunking for hybrid Webex Calling deployments — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Overview (PBX connectivity); combined with Local Gateway statements in the voice channel article
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-avaya-front-pattern. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-avaya-front-pattern
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-avaya-front-pattern,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-avaya-front-pattern},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-avaya-front-pattern},
note = {Source note avaya-aacc-to-webex-contact-center-avaya-front-pattern, checked 2026-10-01}
}