Because the Analyzer guide describes no way to import external historical data and reports only 13 months, Avaya historical reporting should be archived outside Webex before decommissioning rather than expected inside Analyzer.
inferred · Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- reporting
- Deployment
- on-premises, multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco · tier 2 current vendor documentation · Whole guide (no import section); Introduction, 13-month window
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-analyzer-no-legacy-import. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-analyzer-no-legacy-import
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-analyzer-no-legacy-import,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-analyzer-no-legacy-import},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-analyzer-no-legacy-import},
note = {Source note avaya-aacc-to-webex-contact-center-analyzer-no-legacy-import, checked 2026-10-01}
}