Source note · Setting up an AudioCodes SBC for Teams Direct Routing
Direct Routing requires users to be in Teams Only mode, set by assigning the UpgradeToTeams instance of TeamsUpgradePolicy, so that incoming calls land in the Teams client.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- user enablement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Assign Teams Only mode to users to ensure calls land in Microsoft Teams
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an AudioCodes SBC for Teams Direct Routing: source note audiocodes-teams-direct-routing-setup-eu-teams-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/audiocodes-teams-direct-routing-setup-eu-teams-only
BibTeX
@misc{warmtransfer-claim-audiocodes-teams-direct-routing-setup-eu-teams-only,
title = {Setting up an AudioCodes SBC for Teams Direct Routing: source note audiocodes-teams-direct-routing-setup-eu-teams-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/audiocodes-teams-direct-routing-setup-eu-teams-only},
note = {Source note audiocodes-teams-direct-routing-setup-eu-teams-only, checked 2026-09-30}
}