Source note · Setting up an AudioCodes SBC for Teams Direct Routing
Besides registering the SBC's domain in the tenant, there must be a user with that domain who is assigned an E3 or E5 license, otherwise pairing fails with an error that the domain was not configured for this tenant; the domain's authentication type must be Managed to assign such a user.
Checked 2026-09-30
Can not use the "sbc.contoso.com" domain as it was not configured for this tenant
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- SBC pairing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Connect your Session Border Controller (SBC) to Direct Routing — Microsoft · tier 2 current vendor documentation · Use PowerShell > Connect the SBC to the tenant > Considerations, bullets 2-3
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an AudioCodes SBC for Teams Direct Routing: source note audiocodes-teams-direct-routing-setup-domain-user-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/audiocodes-teams-direct-routing-setup-domain-user-license
BibTeX
@misc{warmtransfer-claim-audiocodes-teams-direct-routing-setup-domain-user-license,
title = {Setting up an AudioCodes SBC for Teams Direct Routing: source note audiocodes-teams-direct-routing-setup-domain-user-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/audiocodes-teams-direct-routing-setup-domain-user-license},
note = {Source note audiocodes-teams-direct-routing-setup-domain-user-license, checked 2026-09-30}
}