If ATA faxes still fail on Webex Calling, the guidance is to change the fax machine's ECM setting and lower its speed to 9600 or 2400 bps.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Calling
Subsystem
ATA fax
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting analog phones and FXS ports with no dial tone or failed calls: source note analog-fxs-troubleshooting-wxc-fax-ecm-baud. WarmTransfer. https://warmtransfer.net/knowledge/claims/analog-fxs-troubleshooting-wxc-fax-ecm-baud

BibTeX

@misc{warmtransfer-claim-analog-fxs-troubleshooting-wxc-fax-ecm-baud,
  title  = {Troubleshooting analog phones and FXS ports with no dial tone or failed calls: source note analog-fxs-troubleshooting-wxc-fax-ecm-baud},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/analog-fxs-troubleshooting-wxc-fax-ecm-baud},
  note   = {Source note analog-fxs-troubleshooting-wxc-fax-ecm-baud, checked 2026-10-02}
}

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