On Grandstream HT801 V2 and HT802 V2 ATAs, if Profile Active is disabled for a port, the port is not operational and the analog phone gets no dial tone.

Checked 2026-10-02

Vendor
Grandstream
Product
Grandstream HT801 V2
Subsystem
FXS port profile
Deployment
on-premises, multi-tenant
Region
not restricted
Release range
firmware 1.0.9.3 or later per guide
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting analog phones and FXS ports with no dial tone or failed calls: source note analog-fxs-troubleshooting-ht80x-profile-inactive. WarmTransfer. https://warmtransfer.net/knowledge/claims/analog-fxs-troubleshooting-ht80x-profile-inactive

BibTeX

@misc{warmtransfer-claim-analog-fxs-troubleshooting-ht80x-profile-inactive,
  title  = {Troubleshooting analog phones and FXS ports with no dial tone or failed calls: source note analog-fxs-troubleshooting-ht80x-profile-inactive},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/analog-fxs-troubleshooting-ht80x-profile-inactive},
  note   = {Source note analog-fxs-troubleshooting-ht80x-profile-inactive, checked 2026-10-02}
}

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