Source note · Amazon Connect with Salesforce Service Cloud Voice
If the Set recording and analytics behavior block fails to enable conversational analytics on a contact, AWS says to check the flow logs for the error.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Contact Lens
- Subsystem
- troubleshooting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Enable conversational analytics in Connect Customer conversational analytics — Amazon Web Services · tier 2 current vendor documentation · What if the flow block fails to enable conversational analytics?
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-lens-flow-logs. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-lens-flow-logs
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-lens-flow-logs,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-lens-flow-logs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-lens-flow-logs},
note = {Source note amazon-connect-with-salesforce-voice-lens-flow-logs, checked 2026-09-25}
}