Because an instance can hold only one domain and every associated instance inherits the domain's integrations, trialling a different knowledge configuration without affecting production agents implies using a separate non-production instance associated with a separate domain.
inferred · Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- AI agents domain
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Initial set-up for AI agents — Amazon Web Services · tier 2 current vendor documentation · Before you begin, guideline bullets and Note (reasoned from the one-domain-per-instance and inheritance rules)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-test-instance-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-test-instance-inference
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-test-instance-inference,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-test-instance-inference},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-test-instance-inference},
note = {Source note amazon-connect-q-setup-test-instance-inference, checked 2026-10-01}
}