The agent assist intent toggle on a bot's Configuration tab works only for bots created in the Amazon Connect admin website; bots created elsewhere must be updated in the Amazon Lex console.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- conversational AI bots
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create an agent assist intent from a Connect Customer instance — Amazon Web Services · tier 2 current vendor documentation · Procedure steps 2-3 and note under step 3
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-intent-toggle-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-intent-toggle-scope
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-intent-toggle-scope,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-intent-toggle-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-intent-toggle-scope},
note = {Source note amazon-connect-q-setup-intent-toggle-scope, checked 2026-10-01}
}