Agent assist uses Amazon Bedrock cross-region inference and may process data in a Region other than the one selected; customers who do not want that must contact AWS Support.

Checked 2026-10-01

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
AI agents data processing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-cross-region-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-cross-region-inference

BibTeX

@misc{warmtransfer-claim-amazon-connect-q-setup-cross-region-inference,
  title  = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-cross-region-inference},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-cross-region-inference},
  note   = {Source note amazon-connect-q-setup-cross-region-inference, checked 2026-10-01}
}

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