The AI agents setup page says ingestion supports HTML, Word (DOCX only), PDF and UTF-8 text files up to 1 MB, and PDFs must not be encrypted or password protected.
disputed · Checked 2026-10-01
AI agents support the ingestion of HTML, Word, PDF, and text files up to 1 MB.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- AI agents knowledge base
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- disputed
- Checked
- 2026-10-01
Sources
- Initial set-up for AI agents — Amazon Web Services · tier 2 current vendor documentation · Supported content types
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-content-types-1mb. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-content-types-1mb
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-content-types-1mb,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-content-types-1mb},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-content-types-1mb},
note = {Source note amazon-connect-q-setup-content-types-1mb, checked 2026-10-01}
}