For agentic self-service the published orchestrator AI agent is set as default in the Self Service row of Default AI Agent Configurations on the AI Agents page, with the SelfServiceOrchestration prompt usable as-is.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- self-service
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Use agentic self-service — Amazon Web Services · tier 2 current vendor documentation · Set up agentic self-service, steps 4-5
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-agentic-default-row. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-agentic-default-row
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-agentic-default-row,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-agentic-default-row},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-agentic-default-row},
note = {Source note amazon-connect-q-setup-agentic-default-row, checked 2026-10-01}
}