Source note · Amazon Lex bots in Amazon Connect
Lex DTMF input from Connect defaults to # as end character, * as deletion character, a 5,000 ms inter-digit end timeout, and a 1,024-digit per-utterance maximum that cannot be increased.
Checked 2026-09-25
- Vendor
- AWS
- Product
- Amazon Connect with Amazon Lex V2
- Subsystem
- DTMF
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Flow block in Connect Customer: Get customer input — Amazon Web Services · tier 2 current vendor documentation · subsection 'Configurable fields for DTMF input'
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-dtmf-defaults. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-dtmf-defaults
BibTeX
@misc{warmtransfer-claim-amazon-connect-lex-bots-dtmf-defaults,
title = {Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-dtmf-defaults},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-dtmf-defaults},
note = {Source note amazon-connect-lex-bots-dtmf-defaults, checked 2026-09-25}
}