The Amazon Connect pricing page lists Connect Customer voice at $0.038 per minute with standard telephony charged in addition, and chat at $0.010 per message sent or received.

Checked 2026-09-25

Vendor
AWS
Product
Amazon Connect (Connect Customer)
Subsystem
pricing
Deployment
multi-tenant
Region
not confirmed; likely us east (n. virginia)
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-connect-voice-rate. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-connect-voice-rate

BibTeX

@misc{warmtransfer-claim-amazon-connect-lex-bots-connect-voice-rate,
  title  = {Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-connect-voice-rate},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-connect-voice-rate},
  note   = {Source note amazon-connect-lex-bots-connect-voice-rate, checked 2026-09-25}
}

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