SAML federation for Connect Customer requires creating a SAML identity provider in IAM and a single IAM role for SAML 2.0 federation whose policy allows connect:GetFederationToken for the instance, with the IdP's Application Start URL left blank.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
SAML federation
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-saml-iam-setup. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-saml-iam-setup

BibTeX

@misc{warmtransfer-claim-amazon-connect-instance-setup-saml-iam-setup,
  title  = {Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-saml-iam-setup},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-saml-iam-setup},
  note   = {Source note amazon-connect-instance-setup-saml-iam-setup, checked 2026-09-30}
}

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