A queue is created under Routing, Queues, Add new queue, where you set hours of operation, outbound caller ID, maximum contacts and quick connects; the queue is automatically active.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
queues
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-queue-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-queue-path

BibTeX

@misc{warmtransfer-claim-amazon-connect-instance-setup-queue-path,
  title  = {Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-queue-path},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-queue-path},
  note   = {Source note amazon-connect-instance-setup-queue-path, checked 2026-09-30}
}

Read in context