Since July 2023, claiming phone numbers located in countries outside the instance's AWS Region no longer requires an opt-in approval; AWS instead provides best-practice design guidance.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
phone numbers
Deployment
multi-tenant
Region
not restricted
Release range
July 2023 onward
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-cross-region-numbers. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-cross-region-numbers

BibTeX

@misc{warmtransfer-claim-amazon-connect-instance-setup-cross-region-numbers,
  title  = {Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-cross-region-numbers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-cross-region-numbers},
  note   = {Source note amazon-connect-instance-setup-cross-region-numbers, checked 2026-09-30}
}

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