A user is added under Users, Add new users, entering name, email and password and choosing a routing profile and security profile; phone type, auto-accept and ACW timeout are set by editing the user afterwards.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
users
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-add-user-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-add-user-path

BibTeX

@misc{warmtransfer-claim-amazon-connect-instance-setup-add-user-path,
  title  = {Setting up an Amazon Connect instance: source note amazon-connect-instance-setup-add-user-path},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-instance-setup-add-user-path},
  note   = {Source note amazon-connect-instance-setup-add-user-path, checked 2026-09-30}
}

Read in context