Source note · Setting up forecasting and scheduling in Amazon Connect
Amazon Connect allows at most 350 agents per staffing group and 5,000 agents per schedule generation run, and these specifications are hard limits that cannot be increased.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- scheduling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Connect Customer feature specifications — Amazon Web Services · tier 2 current vendor documentation · table 'Forecasting, capacity planning, and scheduling feature specifications', rows 1-2; Important box at top
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-lim-sg-agents. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-lim-sg-agents
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-lim-sg-agents,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-lim-sg-agents},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-lim-sg-agents},
note = {Source note amazon-connect-forecasting-scheduling-setup-lim-sg-agents, checked 2026-10-02}
}