Claim record · Amazon Connect contact flows and routing profiles
A phone number quick connect invokes no flow at all; the call is connected directly to the destination, so the outbound caller ID cannot be set and the caller ID configured on the queue is used.
fact · verified 2026-09-07
There are no flows involved in a phone number quick connect.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-07
Sources
- Quick connect scenarios for transferring contacts — Amazon Web Services · tier 2 current vendor documentation · Section Phone number quick connects
Cite this claim
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-phone-quick-connect-no-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-phone-quick-connect-no-flow
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-phone-quick-connect-no-flow,
title = {Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-phone-quick-connect-no-flow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-phone-quick-connect-no-flow},
note = {Claim amazon-connect-flows-phone-quick-connect-no-flow, verified 2026-09-07}
}