Source note · Amazon Connect contact flows and routing profiles
Amazon Connect does not allow importing a flow into a flow of a different type, so switching type after starting means recreating the flow from scratch.
Checked 2026-09-07
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- flow-types
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Checked
- 2026-09-07
Sources
- Use the flow designer in Connect Customer to create flows — Amazon Web Services · tier 2 current vendor documentation · Section Choose a flow type, Important callout, second bullet
Cite this note
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: source note amazon-connect-flows-no-cross-type-import. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-no-cross-type-import
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-no-cross-type-import,
title = {Amazon Connect contact flows and routing profiles: source note amazon-connect-flows-no-cross-type-import},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-no-cross-type-import},
note = {Source note amazon-connect-flows-no-cross-type-import, checked 2026-09-07}
}