Claim record · Amazon Connect contact flows and routing profiles
AWS states that support for importing legacy flows into the flow designer ends on 03/31/2026 and that legacy flows must be manually imported through the updated flow designer to convert them to the new flow language format.
fact · verified 2026-09-07
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- flow-portability
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-07
Sources
- Import and export flows between flow designers in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Important callout, Deprecation of Legacy Flow Import Support
Cite this claim
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-legacy-import-eol. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-legacy-import-eol
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-legacy-import-eol,
title = {Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-legacy-import-eol},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-legacy-import-eol},
note = {Claim amazon-connect-flows-legacy-import-eol, verified 2026-09-07}
}