Source note · Troubleshooting Amazon Connect flows
Setting the Lex Max Speech Duration session attribute above 55000 milliseconds in Get customer input routes the contact down the Error branch; the default is 12000 milliseconds.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Lex integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Flow block in Connect Customer: Get customer input — Amazon Web Services · tier 2 current vendor documentation · Configure for Amazon Lex input > Configurable time-outs for voice input, Max Speech Duration Important box
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lex-max-speech-error. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lex-max-speech-error
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-lex-max-speech-error,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lex-max-speech-error},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lex-max-speech-error},
note = {Source note amazon-connect-flow-troubleshooting-lex-max-speech-error, checked 2026-10-02}
}