Source note · Troubleshooting Amazon Connect flows
With a Lex V2 bot, Get customer input routes to Default when the input matches no configured intent, to Timeout when there is no input, and to Error when the block errors or the intent is not fulfilled.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Lex integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Flow block in Connect Customer: Get customer input — Amazon Web Services · tier 2 current vendor documentation · Flow block branches, numbered list
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lex-gci-branches. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lex-gci-branches
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-lex-gci-branches,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lex-gci-branches},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lex-gci-branches},
note = {Source note amazon-connect-flow-troubleshooting-lex-gci-branches, checked 2026-10-02}
}