Source note · Troubleshooting Amazon Connect flows
Amazon Connect limits a sequence of Lambda functions in a flow to 20 seconds in total and times out with an error when the total is exceeded; putting a Play prompt block between functions breaks up the chain.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Lambda integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Grant Connect Customer access to your AWS Lambda functions — Amazon Web Services · tier 2 current vendor documentation · Best practice for invoking multiple Lambda functions
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lambda-chain-20s. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lambda-chain-20s
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-lambda-chain-20s,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lambda-chain-20s},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lambda-chain-20s},
note = {Source note amazon-connect-flow-troubleshooting-lambda-chain-20s, checked 2026-10-02}
}