An AWS Lambda function must be added to the Amazon Connect instance (console, Flows page, AWS Lambda section) before a flow can select it; adding it there for a same-Region function also adds the resource permissions that let Amazon Connect invoke it.

Checked 2026-10-02

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
Lambda integration
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lambda-add-to-instance. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lambda-add-to-instance

BibTeX

@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-lambda-add-to-instance,
  title  = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-lambda-add-to-instance},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-lambda-add-to-instance},
  note   = {Source note amazon-connect-flow-troubleshooting-lambda-add-to-instance, checked 2026-10-02}
}

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