Source note · Troubleshooting Amazon Connect flows
If no hours of operation are set on the Check hours of operation block, it checks the hours of the contact's current queue.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- hours of operation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Flow block in Connect Customer: Check hours of operation — Amazon Web Services · tier 2 current vendor documentation · Description, second bullet; Properties, step 5a
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-hours-queue-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-hours-queue-fallback
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-hours-queue-fallback,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-hours-queue-fallback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-hours-queue-fallback},
note = {Source note amazon-connect-flow-troubleshooting-hours-queue-fallback, checked 2026-10-02}
}