Source note · Amazon Connect contact records and streams
Contact record legs are linked by InitialContactId, NextContactId and PreviousContactId; the initiating leg has null InitialContactId and PreviousContactId, and every related leg's InitialContactId equals the initiating leg's ContactId.
Checked 2026-09-24
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- contact records transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Identify conferences and transfers by using Connect Customer contact records — Amazon Web Services · tier 2 current vendor documentation · How to identify consultative calls > Step 1
Cite this note
APA
WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-leg-linking-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-leg-linking-fields
BibTeX
@misc{warmtransfer-claim-amazon-connect-data-leg-linking-fields,
title = {Amazon Connect contact records and streams: source note amazon-connect-data-leg-linking-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-leg-linking-fields},
note = {Source note amazon-connect-data-leg-linking-fields, checked 2026-09-24}
}