Source note · Amazon Connect contact records and streams
Amazon Connect contact records capture the events associated with a contact, and Amazon Connect real-time and historical metrics are based on the data captured in contact records.
Checked 2026-09-24
Real-time and historical metrics are based on the data captured in the contact records.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- contact records
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Data model for Connect Customer contact records — Amazon Web Services · tier 2 current vendor documentation · Introductory paragraph under the page title
Cite this note
APA
WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-ctr-captures-events. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-ctr-captures-events
BibTeX
@misc{warmtransfer-claim-amazon-connect-data-ctr-captures-events,
title = {Amazon Connect contact records and streams: source note amazon-connect-data-ctr-captures-events},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-ctr-captures-events},
note = {Source note amazon-connect-data-ctr-captures-events, checked 2026-09-24}
}