A contact record is available in Amazon Connect for 24 months from the time the associated contact was initiated.

Checked 2026-09-24

This contact record is available for 24 months from the time the associated contact was initiated.
Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
contact records retention
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-ctr-24-month-availability. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-ctr-24-month-availability

BibTeX

@misc{warmtransfer-claim-amazon-connect-data-ctr-24-month-availability,
  title  = {Amazon Connect contact records and streams: source note amazon-connect-data-ctr-24-month-availability},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-ctr-24-month-availability},
  note   = {Source note amazon-connect-data-ctr-24-month-availability, checked 2026-09-24}
}

Read in context