Source note · Amazon Connect contact records and streams
Each time an agent consults another party, whether an internal agent or an external party reached by toll-free or DID number, Amazon Connect creates a consult-leg contact record with a new Contact ID.
Checked 2026-09-24
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- contact records transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Identify conferences and transfers by using Connect Customer contact records — Amazon Web Services · tier 2 current vendor documentation · Introductory paragraphs
Cite this note
APA
WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-consult-leg-new-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-consult-leg-new-id
BibTeX
@misc{warmtransfer-claim-amazon-connect-data-consult-leg-new-id,
title = {Amazon Connect contact records and streams: source note amazon-connect-data-consult-leg-new-id},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-consult-leg-new-id},
note = {Source note amazon-connect-data-consult-leg-new-id, checked 2026-09-24}
}