UpdateContactAttributes can create or update user-defined attributes on both ongoing and completed contacts, identified by InitialContactId; the attributes are kept for 24 months and then deleted.

Checked 2026-09-24

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
contact attributes
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-attributes-completed-contacts. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-attributes-completed-contacts

BibTeX

@misc{warmtransfer-claim-amazon-connect-data-attributes-completed-contacts,
  title  = {Amazon Connect contact records and streams: source note amazon-connect-data-attributes-completed-contacts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-attributes-completed-contacts},
  note   = {Source note amazon-connect-data-attributes-completed-contacts, checked 2026-09-24}
}

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