Source note · Amazon Connect Contact Lens
The Amazon Connect admin guide's document history records, in an entry dated August 4, 2026, that Contact Lens is now called conversational analytics.
Checked 2026-09-30
Contact Lens is now conversational analytics
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- naming
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Connect Customer document history — Amazon Web Services · tier 2 current vendor documentation · entry 'Feature name changes for Amazon Connect Customer', dated August 4, 2026
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-renamed. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-renamed
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-renamed,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-renamed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-renamed},
note = {Source note amazon-connect-contact-lens-renamed, checked 2026-09-30}
}