For voice contacts, sensitive data redaction is applied after the call disconnects; for email contacts it is applied after the email contact ends.

Checked 2026-09-30

For voice contacts, sensitive data redaction is applied after a call disconnects.
Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
redaction
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-timing. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-timing

BibTeX

@misc{warmtransfer-claim-amazon-connect-contact-lens-redaction-timing,
  title  = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-timing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-timing},
  note   = {Source note amazon-connect-contact-lens-redaction-timing, checked 2026-09-30}
}

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