Source note · Amazon Connect Contact Lens
When redaction is enabled, a redacted analysis file is generated by default, an original analyzed file is generated only when the option to get redacted and original transcripts is chosen, and for voice contacts a redacted audio file is produced in which sensitive data is replaced by silence.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- redaction
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Use sensitive data redaction to protect customer privacy using conversational analytics — Amazon Web Services · tier 2 current vendor documentation · section 'About redacted files', list beginning 'When redaction is enabled'
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-files. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-files
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-redaction-files,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-files},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-files},
note = {Source note amazon-connect-contact-lens-redaction-files, checked 2026-09-30}
}