Source note · Amazon Connect Contact Lens
A user holding both redacted and unredacted access permissions sees redacted content when redaction is enabled on the flow and unredacted content when it is not; the admin website does not expose both versions of a conversation at once.
Checked 2026-09-30
You cannot access both the redacted and unredacted version of a conversation at the same time.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- permissions
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Assign permissions to use conversational analytics in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · section 'Conversational analytics permissions', Important box
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-dual-perm. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-dual-perm
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-redaction-dual-perm,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-dual-perm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-dual-perm},
note = {Source note amazon-connect-contact-lens-redaction-dual-perm, checked 2026-09-30}
}