Source note · Amazon Connect Contact Lens
With default redaction settings, conversational analytics redacts all personally identifiable information it identifies and replaces it with [PII] in the transcript; alternatively an administrator can choose specific PII entities to redact.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- redaction
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enable conversational analytics in Connect Customer conversational analytics — Amazon Web Services · tier 2 current vendor documentation · section 'Enable redaction of sensitive data' and subsection 'Select PII entities to redact'
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-default
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-redaction-default,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-redaction-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-redaction-default},
note = {Source note amazon-connect-contact-lens-redaction-default, checked 2026-09-30}
}