The Amazon Connect Customer pricing appendix lists conversational analytics for voice at $0.015 per minute for the first 5 million minutes per month and $0.0125 per minute beyond that, and conversational analytics for chat and messaging at $0.0015 per message.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
pricing
Deployment
multi-tenant
Region
not established
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-pricing-itemised. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-pricing-itemised

BibTeX

@misc{warmtransfer-claim-amazon-connect-contact-lens-pricing-itemised,
  title  = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-pricing-itemised},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-pricing-itemised},
  note   = {Source note amazon-connect-contact-lens-pricing-itemised, checked 2026-09-30}
}

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