Source note · Amazon Connect Contact Lens
The Amazon Connect Customer pricing page lists channel prices of $0.038 per voice minute (standard telephony rates apply), $0.010 per chat message, $0.080 per email and $0.014 per SMS or third-party message, and lists conversational analytics, performance evaluations and screen recording among capabilities without a separate price on that page.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- pricing
- Deployment
- multi-tenant
- Region
- not stated; page says pricing may vary by region
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Amazon Connect Customer Pricing — Amazon Web Services · tier 2 current vendor documentation · communication channel price table near top of page; capability lists 'Unlock intelligence & automation' and 'Empower your workforce'
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-pricing-channels. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-pricing-channels
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-pricing-channels,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-pricing-channels},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-pricing-channels},
note = {Source note amazon-connect-contact-lens-pricing-channels, checked 2026-09-30}
}