Source note · Amazon Connect Contact Lens
The pricing appendix says some customers might still be on Customer Basic, which offers a subset of AI capabilities that excludes, among other things, conversational analytics for email and performance evaluations of self-service interactions.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- pricing
- Deployment
- multi-tenant
- Region
- not established
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Amazon Connect Customer Pricing Appendix — Amazon Web Services · tier 2 current vendor documentation · Customer Basic paragraph beginning 'Some customers might still be on Customer Basic'
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-pricing-basic. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-pricing-basic
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-pricing-basic,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-pricing-basic},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-pricing-basic},
note = {Source note amazon-connect-contact-lens-pricing-basic, checked 2026-09-30}
}