Source note · Amazon Connect Contact Lens
The generative AI evaluations guide page states that Ask AI recommendations are available for up to 10 questions per contact and that automatically submitted evaluations can use generative AI to answer up to 10 questions per contact.
disputed · Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- performance evaluations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Evaluate agent performance in Connect Customer using generative AI — Amazon Web Services · tier 2 current vendor documentation · sections 'Use Ask AI to get generative AI answer recommendations' step 2b and 'Set up automated evaluations using generative AI on the evaluation form'
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-eval-genai-limit-guide. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-eval-genai-limit-guide
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-eval-genai-limit-guide,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-eval-genai-limit-guide},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-eval-genai-limit-guide},
note = {Source note amazon-connect-contact-lens-eval-genai-limit-guide, checked 2026-09-30}
}