Source note · Amazon Connect Contact Lens
Enabling chat analytics delivers both real-time and post-chat analytics; there is no separate post-chat-only choice in the enablement step.
Checked 2026-09-30
By choosing this option you will receive both real-time and post-chat analytics.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- chat analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enable conversational analytics in Connect Customer conversational analytics — Amazon Web Services · tier 2 current vendor documentation · section 'Enable chat analytics', step 1 Note
Cite this note
APA
WarmTransfer. (2026, September 30). Amazon Connect Contact Lens: source note amazon-connect-contact-lens-chat-both-modes. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-chat-both-modes
BibTeX
@misc{warmtransfer-claim-amazon-connect-contact-lens-chat-both-modes,
title = {Amazon Connect Contact Lens: source note amazon-connect-contact-lens-chat-both-modes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-contact-lens-chat-both-modes},
note = {Source note amazon-connect-contact-lens-chat-both-modes, checked 2026-09-30}
}