Source note · Setting up queued callbacks in Amazon Connect
In the Store customer input block's Customer input section the administrator selects Phone number and then either Local format, for callers whose numbers are in the same country as the AWS Region of the instance, or International format/Enforce E.164, for callers from other countries or regions.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up queued callback by creating flows, queues, and routing profiles in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Create a flow for queued callbacks, steps 6-8
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-store-input-phone-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-store-input-phone-format
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-store-input-phone-format,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-store-input-phone-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-store-input-phone-format},
note = {Source note amazon-connect-callback-setup-store-input-phone-format, checked 2026-09-30}
}