Source note · Setting up queued callbacks in Amazon Connect
A queued callback can be removed from the queue manually by calling the StopContact API with the instance id and the contact id of the callback.
Checked 2026-09-30
Use this API to stop queued callbacks.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- StopContact — Amazon Web Services · tier 2 current vendor documentation · StopContact description and Request Body
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-stopcontact-removes. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-stopcontact-removes
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-stopcontact-removes,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-stopcontact-removes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-stopcontact-removes},
note = {Source note amazon-connect-callback-setup-stopcontact-removes, checked 2026-09-30}
}