Source note · Setting up queued callbacks in Amazon Connect
The vendor's overview of queued callback setup lists five required parts: a queue for callbacks, outbound caller ID on that queue, the queue added to a routing profile, a flow that offers the callback, and a phone number associated with the inbound flow.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- queued callback
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up queued callback by creating flows, queues, and routing profiles in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Steps to set up queued callbacks, first five bullets
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-setup-overview. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-setup-overview
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-setup-overview,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-setup-overview},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-setup-overview},
note = {Source note amazon-connect-callback-setup-setup-overview, checked 2026-09-30}
}