Source note · Setting up queued callbacks in Amazon Connect
The built-in Sample queue configurations flow checks with a Check queue status block whether time in queue is less than 300 seconds, tells the caller the result, and then prompts voice callers to press 1 to go into queue or 2 to enter a callback number.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Sample queue configurations flow in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · first list items 5-6; second list items 1-2
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-sample-flow-offer. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-sample-flow-offer
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-sample-flow-offer,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-sample-flow-offer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-sample-flow-offer},
note = {Source note amazon-connect-callback-setup-sample-flow-offer, checked 2026-09-30}
}