Source note · Setting up queued callbacks in Amazon Connect
The queued callback setup page states that the Transfer to Callback option in the Transfer to queue block can be configured to support voice callbacks requested from a chat, task or email contact.
disputed · Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Set up queued callback by creating flows, queues, and routing profiles in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Callbacks from a chat, task, or email contact
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-chat-callback-supported. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-chat-callback-supported
BibTeX
@misc{warmtransfer-claim-amazon-connect-callback-setup-chat-callback-supported,
title = {Setting up queued callbacks in Amazon Connect: source note amazon-connect-callback-setup-chat-callback-supported},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-callback-setup-chat-callback-supported},
note = {Source note amazon-connect-callback-setup-chat-callback-supported, checked 2026-09-30}
}