The Set event flow block's Disconnect flow for agent UI event specifies a guide flow to invoke when a contact open in the agent workspace ends.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- step-by-step guides
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Flow block in Connect Customer: Set event flow — Amazon Web Services · tier 2 current vendor documentation · Description, supported events list
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-disconnect-flow-hook. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-disconnect-flow-hook
BibTeX
@misc{warmtransfer-claim-amazon-connect-agent-workspace-setup-disconnect-flow-hook,
title = {Setting up the Amazon Connect agent workspace and step-by-step guides: source note amazon-connect-agent-workspace-setup-disconnect-flow-hook},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-agent-workspace-setup-disconnect-flow-hook},
note = {Source note amazon-connect-agent-workspace-setup-disconnect-flow-hook, checked 2026-10-02}
}